Save your sales team time by allowing your customers to schedule their own deliveries. Governed by strict rules, your team can trust that every delivery is scheduled correctly.
Ensure accuracy with checks that prevent scheduling items not in stock, assign installs only to qualified team members, and avoid double bookings.
Keep customers informed with automated SMS notifications and an online portal to track delivery and install status.
Over 80% of the 85 daily deliveries and installs at Slyman Bros are fully automated, leading to zero mistakes and reschedules due to system error. As soon as all products on a paid invoice are in stock, customers receive an automated SMS with a link to schedule their delivery or install. Governed by strict rules, customers can only schedule on days that make sense for the company. These rules include specific days for long-haul zip codes and availability for specialty installs like panel-ready appliances only when the qualified team member is working. This automation has significantly improved efficiency and customer satisfaction at Slyman Bros, and has eliminated the need for a full-time employee dedicated to managing delivery scheduling.
