Platform feature update completed on April 24th, 2025
April 24, 2025
New Feature
Platform

🚀 New Update – Find Your Orders Faster!

📌 New: "Active & Open" Tab

No more hunting for undelivered orders! Now, all paid but not delivered orders are in one easy-to-find tab.

See all active orders in one place

Search by order number or customer name

Filter by date, location, salesperson, and more

Click to expand orders for extra details (like models, quantity, and ETA)

Less searching, more tracking!

That’s it! Try out the "Active & Open" tab today! More cool updates coming soon. 🚀

Damage Allowance Report - Find What You Need, Fast! ⚡

No more scrolling through endless reports—now you can search for exactly what you need in the Damage Allowance Report!

🆕 What's New?

🔍 Search by Order Number or Model Number – Type it in, and find results instantly!

Faster Claims Processing – Stop wasting time. Get straight to the right record in seconds.

Works in Open & Resolved Tabs – Search across both to find active or past claims.

🚫 Clear "No Results" Message – No more guessing—if it’s not there, we’ll tell you.

🔄 Reset Button – Easily clear your search and return to the full list.

Start searching now and save time like a pro! 🚀

🧊 New! Storage Location Filter = Less Searching, More Finding

You asked. We built it.

Now you can filter inventory by storage location and find what you need faster.

🆕 What’s New?

🔹 Storage Location Filter

  • Shows up after you pick a Location
  • Only shows locations tied to the one(s) you selected
  • Filters the inventory list like magic 🪄

No more scrolling forever to find stuff.

Filter by where it’s stored = happy inventory life. 🎉

🚀 What's New in Protection Plan Settings?

We’ve made some exciting updates to improve your experience with protection plans and ensure seamless integration with third-party providers. Here’s what’s changed:

🔒 Smarter Protection Plan Controls

  • Manual Addition is no Longer Possible: The "Add Protection Plan" button is now disabled for third-party providers like Epic and CPS. To add plans, you need to enter them directly in EPIC or CPS.
    • Who’s still supported? Internal plans and Mulberry! Mulberry fully integrates with our platform and supports custom plans. 🎉

🛡️ Built-In Safeguards

  • Validation Logic: We’ve added extra checks on both the frontend and backend to prevent invalid configurations or sneaky API workarounds.
  • Future-Proofing: These changes ensure your system stays secure and error-free as we grow together.

✨ Enhanced User Experience

Clearer Feedback: Instead of hiding buttons, we’ve added a disabled button with a lock icon and a helpful tooltip:

  • “Please reach out to support to add protection plans for 3rd party integrations.”
  • Consistency Across Actions: Duplicate and delete options are now visible but disabled for unsupported providers, with tailored tooltips for clarity.

💳 Unified Payments: AIO Pay Comes to E‑Commerce! 🎉

🆕 What’s New in Payment Experience?

Unified and simplified – we're bringing the in-store AIO Pay experience straight to e-commerce:

✨ One Payment Flow, Everywhere

Clients using AIO Pay at the POS can now enjoy the same consistent payment flow during online checkout.

Smarter Checkout Page

📲 Your online payment screen just got smarter. It automatically adapts to your account settings for a cleaner, more focused checkout experience.

No Learning Curve, Just a smooth Experience

🧘 No need for retraining or new tools. The interface is familiar, the flow is simple, and everything works right out of the box.

📌 With AIO Pay now powering e-commerce, you’re not just simplifying payments — you're unifying your entire sales experience.

Try it today and feel the difference!

Enjoy a seamless, consistent payment experience across every channel! 🛒✨

🚀 New Feature Alert: ACH Payments Are Here!

You asked, we delivered. Your customers can now pay like it’s 2025—with ACH bank transfers! No more credit card-only checkout. 🙌

🆕 What’s New?

💳 ACH Payment Option

Customers can now choose to pay directly from their bank accounts during website checkout or when settling invoices. It’s smooth, secure, and yes—way more cost-friendly than credit cards.

💸 Lower Fees = Happier Margins

ACH transactions come with just a 0.8% processing fee, helping you (and your customers) save on payment costs.