Platform feature update completed on May 22nd, 2025
May 22, 2025
New Feature
Platform

🚚 New! Smarter “Share Your Delivery Experience” Notifications

We’ve upgraded your feedback request game! Now you’re in control of when and how customers are asked about their delivery.

✏️ Clearer Title

"Share Your Feedback" is now "Share Your Delivery Experience" — no confusion, just clarity. This shows up everywhere: Email and SMS Notification Settings.

⏰ Control When Notifications Are Sent

Send feedback requests after delivery, not just 2 minutes after the order.

Pick from:

  • Hours, Days, or Weeks
  • Default: 1 hour after delivery
  • Set to 0 to send it instantly ⚡

📦 Choose Which Deliveries Trigger the Request

Some customers have one big delivery, others get split deliveries. You get to decide how you want to handle it:

  • After Final Delivery Only – The notification will be sent after everything’s delivered. This is best for complete delivery feedback.
  • After Every Delivery – The notification will be sent after each delivery. Great for checking in at each step.

Tooltips are included so you always know what you're picking.

🔒 Built-In Smarts

  • Handles system downtime 💻
  • Blocks weird inputs 🚫
  • Manages multiple deliveries cleanly 📦

Your feedback process = smarter, clearer, and 100% in your hands. 🙌

🎉 New Feature: "Share Your Purchase Experience" Notifications

We’ve just made it even easier to collect feedback from your happy customers—now introducing the ✨ Share Your Purchase Experience ✨ notification!

📬 What’s New?

You can now automatically send a post-purchase follow-up via SMS or Email, asking customers to share their thoughts on their new product. Think of it as a gentle, well-timed “How’s it going?” that helps you gather valuable insights.

💡 What You Can Do:

  • Customize the timing: Send it in Hours, Days, or Weeks after delivery (default = 30 days).
  • Want it to go out right away? Set the time to 0.
  • Edit the subject & message just like other notifications.
  • Use dynamic placeholders to personalize (like customer name, product, etc.).
  • You can even choose if the message comes from the salesperson for a personal touch.

📢 Why it matters:

More feedback = better insights = happier customers.

🎉 Credit Line Update: New Credit Term Option – NET 15 is Here!

You asked, we listened! We’ve added NET 15 to the Terms dropdown when editing a customer's credit limit. That means you now have more flexibility when setting payment terms — perfect for customers who want faster payment cycles!

🛠️ Where you’ll see it:

Head over to the Customer Details page and open the Edit Credit Limit modal. You’ll now find NET 15 alongside NET 30, NET 60, and NET 90.

✅ What you can do now:

  • Select NET 15 as a term, just like the other options.
  • Save it — and it sticks. No weird bugs.
  • Due dates will automatically update to match the new 15-day term.

📢Why it matters:

Some customers need quicker payment cycles to align with their business. Now you can support that with just a few clicks!