🚚 New! Smarter “Share Your Delivery Experience” Notifications
We’ve upgraded your feedback request game! Now you’re in control of when and how customers are asked about their delivery.
✏️ Clearer Title
"Share Your Feedback" is now "Share Your Delivery Experience" — no confusion, just clarity. This shows up everywhere: Email and SMS Notification Settings.
⏰ Control When Notifications Are Sent
Send feedback requests after delivery, not just 2 minutes after the order.
Pick from:
- Hours, Days, or Weeks
- Default: 1 hour after delivery
- Set to 0 to send it instantly ⚡
📦 Choose Which Deliveries Trigger the Request
Some customers have one big delivery, others get split deliveries. You get to decide how you want to handle it:
- After Final Delivery Only – The notification will be sent after everything’s delivered. This is best for complete delivery feedback.
- After Every Delivery – The notification will be sent after each delivery. Great for checking in at each step.
Tooltips are included so you always know what you're picking.
🔒 Built-In Smarts
- Handles system downtime 💻
- Blocks weird inputs 🚫
- Manages multiple deliveries cleanly 📦
Your feedback process = smarter, clearer, and 100% in your hands. 🙌