Appliance.io Updates & Fixes (September 15th, 2025)
New
Sales Tax
Settings
August 11, 2026
✨ Feature Updates
💳 Customer Portal: Credit Line & Add-On Payments
Customers can now pay off Credit Line balances or Add-ons directly through the customer portal. Super admins can decide what’s payable (Credit Line only, Add-ons only, or both) when sending the payment link. Credit Line payments are ACH-only, while Add-ons support all payment methods.

Pay Credit Line via Customer Portal

Add-ons Payments (All Payment Methods)

Credit Line Payment (ACH only)
🔖 Refund & Return Notes
Refund and return notes now appear where they’re most useful: on the Order page and Customer Details page. This keeps context in one place, reduces errors, and improves auditability.

Refund and Return Notes (Order page)

Refund and Return Notes (Customer Details page)
🛠 Bug Fixes
📅 Requested Date Column Visibility
We fixed an issue where the Requested Date column showed even when no requested stock existed. The column now appears only when items are actually in a requested state, keeping the view cleaner and more relevant.