Appliance.io Updates & Improvements

Product Catalog: Clearer Pricing Information

Product Details and Pricing Analytics now provide a clearer view of Promotional MAP (PMAP) and regular MAP pricing.

Promotional MAP is displayed separately with its applicable start and end dates, making it easier to distinguish temporary promotional pricing from regular MAP.

LCP and LAP information also now reflects only the competitors selected in your pricing settings, including the information shown in pricing tooltips.

Customer Directory: Targeted Search Filters

The Customer Directory now includes more focused search options to help you find customers faster.

Instead of the previous All search option, you can search by Name, Company Name, Billing Name, Billing Address ZIP Code, or Phone Number. Company Name and Billing Name are available for company customers.

Driver App: Home Visit Descriptions

Drivers can now see the Home Visit description directly in the Driver App.

Descriptions entered for Survey, Service, and Install Home Visits are displayed in the corresponding Home Visit section, helping drivers review important instructions before completing the visit.

‍

Sales Tax: Protection Plans

You can now control whether Protection Plans are subject to sales tax.

A new Sales Tax on Protection Plans setting is available under Accounting → Settings → Sales Tax. Turn the setting on or off based on your applicable tax requirements.

The system also provides guidance when general sales tax settings have not yet been configured.