Appliance.io Updates & Improvements

Notifications: Share Your Delivery Experience

The Share Your Feedback notification has been renamed to Share Your Delivery Experience and now provides more control over when customers receive feedback requests.

You can schedule Email or SMS notifications by hours, days, or weeks after delivery. The default is 1 hour after delivery, while setting the delay to 0 sends the notification immediately.

You can also choose whether the notification is sent after every delivery or only after the final delivery for orders with multiple deliveries.

Notifications: Share Your Purchase Experience

A new Share Your Purchase Experience notification lets you automatically request product feedback from customers after delivery.

Email and SMS notifications can be scheduled by hours, days, or weeks, with a default of 30 days after delivery. You can customize the subject and message, use dynamic placeholders, and choose to send the message from the salesperson.

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Payments: NET 15 Credit Terms

NET 15 is now available when setting a customer's Credit Line terms.

From the Customer Details page, you can select NET 15 alongside NET 30, NET 60, and NET 90. When selected, applicable due dates automatically follow the new 15-day term.

Orders: Customer Order History Filters

The Order History section on the Customer Detail page now includes additional filters to make finding orders easier.

You can filter by Paid Status, Delivery Status, and Job Name. Filters support multiple selections, and a new Reset option clears all active filters at once.